Starting April 2, Japan Post will temporarily suspend or reduce postal service to a large number of countries due to the COVID-19 crisis. We have prepared a table where you can check if Japan Post is still accepting shipments bound for your country, and which types of shipping methods. Please contact us if your country is not listed below.

 

Country

EMS

Air*

SAL*

 

 

 

 

Albania

X

X

X

Argentina

X

X

X

Australia

X

X

X

Austria

X

X

X

Belgium

X

X

X

Bolivia

X

O

X

Brazil

X

X

X

Brunei

X

X

X

Bulgaria

X

X

X

Canada

O

O

X

Chile

X

X

X

China

X

X

X

Croatia

X

X

X

Czech Republic

X

X

X

Denmark

X

X

X

Estonia

X

X

X

Finland

O

O

X

France

O

O

X

French Polynesia

X

X

X

Germany

O

O

X

Greece

X

X

X

Guadeloupe

X

O

X

Hong Kong

O

O

X

Hungary

X

X

X

Iceland

O

O

X

India

X

X

X

Indonesia

X

X

X

Ireland

X

X

X

Israel

X

X

X

Italy

X

X

X

Kuwait

X

X

X

Latvia

X

X

X

Lithuania

X

X

X

Luxembourg

X

X

X

Macau

O

O

X

Malaysia

O

O

X

Martinique

X

O

X

Mexico

O

O

X

Netherlands

O

O

X

New Zealand

X

X

X

Norway

X

X

X

Peru

X

X

X

Philippines

O

O

X

Poland

X

X

X

Portugal

X

X

X

Puerto Rico

X

X

x

Qatar

O

O

X

Reunion

X

X

X

Romania

X

X

X

Russia

X

X

X

Serbia

X

X

X

Singapore

O

O

X

Slovakia

X

X

X

Slovenia

X

X

X

South Korea

O

O

X

Spain

X

X

X

Sweden

X

X

X

Switzerland

X

X

X

Taiwan

O

O

X

Thailand

O

O

X

Turkey

X

X

X

Ukraine

X

X

X

United Arab Emirates

X

X

X

United Kingdom

O

O

X

United States

X

X

X

Uruguay

X

X

x


* both Small Packet and Parcel Post

 

Orders that cannot be shipped will be stored until postal service resumes provided they are paid for. Alternatively, we can accept requests of shipping method change if your country is still accepting EMS or Airmail. For countries where none of the above is available, we can ship by DHL or Surface Mail. Please contact us.

Regarding the forwarding service : we strongly encourage customers residing in countries where all postal service is suspended to limit or stop their forwarding purchases as our storage capacity is limited.If we receive a parcel to be forwarded and no standard method is available, we will bill DHL or Surface Mail.

We appreciate your cooperation.